Piece of cake! You can collect points by referring friends, making purchases from our website, following us on social media and more. Points will automatically show up in your account. Click here to see all the ways you can earn points!
Yes! After your first purchase*, you’ll have one month to create a Yoto account and claim the points for that purchase. You’ll miss out on those points if you don’t create your account within one month. Please ensure you create a Yoto Account with the email address you used at checkout.
*My Yoto Points was live from March 2nd 2021. First order made from this date will be rewarded.
Approved: You earned these points which can be redeemed immediately.
Pending: No biggie, these points just need to be verified before you can redeem them. This applies to purchases and referrals. For purchases, points will be approved 21 days after your purchase. For referrals, they will be approved within 7 days from your friend’s purchase. We cannot speed up this process, so thanks in advance for your patience while your points are pending.
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled) or if a friend you referred has cancelled their order.
It can sometimes take a few minutes for us to process your activity and provide points. When referring friends, it may take up to 7 days for your points to become available. It takes 21 days for purchases. If it’s been longer than that, then please get in touch at firstname.lastname@example.org
Log in to your account, click on My Yoto Points then Spend tokens to see how many tokens you have and your options for redeeming them. If you have enough points, you can redeem them directly at checkout or get a free shipping voucher.
Simply click on Show order summary at the top of the checkout page to see the points dropdown. From there you can redeem the points you have available. Don't forget to login before you checkout to see that option!
That's a bummer! If you no longer wish to collect points, please contact us at email@example.com and ask to be removed from the programme. In doing so, you will lose any points you have earned, and you will not be able to rejoin the programme.
To refer a friend, simply share your referral link with them via email, text, carrier pigeon, social media – or almost any other way you wish. We ask that you do not distribute your code via deals sites, Yoto social media posts and advertisements, or marketplaces*.
Please note that you cannot refer friends outside Canada as your Canadian referral link will not work on other local sites.
*We do not allow the sharing of referral codes in the following places: - Coupon sites - Yoto’s social media posts, pages or advertisements - Other third party sites and marketplaces such as eBay
If codes are found on any of the above, we reserve the right to ban you from our programme and cancel all tokens gained. Please only use the codes as they are intended - for inviting your friends and being rewarded for being an active part of our community!
By using your referral link, your friend(s) will receive 10% off their first purchase when they spend $99 or more. Please note that the referral code only works if your friends aren’t already Yoto customers.
Unfortunately not. If you're in Canada, you cannot refer friends who live in the U.S.A, EU or UK as your referral link is not valid on their local stores. You can only refer friends who are able to purchase from the same store as you.